You are the property manager for several properties listed with your agency. Youare currently having a few problems with two of the properties.
Property 1
Address: 216 Main Street, Sunshine
Tenants: Abby Hammond and Jamilah Abadi (joint tenants on the lease)
Bond: $1,800 (paid jointly by the tenants)
Rent per week: $365
Rent due date: 15th of each month
Abby and Jamilah have been renting the property for three years and during that time you haven’t had any problems. On 20 January you received notice from them that they would be vacating the property on 22 February. The rent has been paid up until 15 February.
On 15 February Abby drops in the keys and leaves a message with the receptionist that they have vacated the property a week earlier than expected.
You inspect the property the next day and while the house is generally in good condition, you observe the following:
there are some indentations and small scratches in the timber floors
the carpets have not been steam cleaned as required
the front lawn is overgrown and has not been maintained as required as part of the tenancy agreement
§ there are several boxes of rubbish left in the back yard
On return to your office, you email Abby and Jamilah and request the following:
§ payment of one week’s rent due as per the notice period
§ floor boards to be polished
§ carpets to be steam cleaned
§ front lawn to be mown
§ rubbish removed from backyard Jamilah emails you back and tells you that she actually vacated the property two months ago, so she isn’t responsible for either the rent or cleaning costs. She requests that her half of the bond be refunded immediately
You haven’t heard back from Abby.
You obtain the following quotes:
§ Sand and polish floor boards - $1250
§ Carpets steam cleaned - $350
§ Lawn mowing and rubbish removal - $120
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